LHC Group is the leading provider of in-home health services in the United States, operating in 36 states across the nation. They have 780 locations and provide services for 350 leading hospitals, along with home and community-based services, hospice, and facility-based care.
Before, LHC was a using a leave system that wasn't cutting it. Their issue was the inability to mark an FMLA case as worker's compensation-related. They could only note if a leave was FMLA, limiting their recordkeeping and reporting capabilities. Given that they also experience such a high volume of leaves (which is no surprise in the healthcare industry), they needed a system that could handle it all while amending their tracking issues.
That's why a little over a year ago, LHC made the switch to our parent company- Presagia (Leave) and they've been thrilled with their decision ever since!
Two important goals for LHC were:
- Increasing efficiency to being able to save time on tasks.
- Maintaining compliance by ensuring they were performing all steps in the leave process on time to remain compliant with the Family and Medical Leave Act (FMLA) and state leave regulations.
Luckily, with Presagia Leave LHC’s efficiency has been maximized, while being able to integrate with their HRIS, which reduces double data entry, and giving them more time to focus on case management.
From May 1, 2019 to April 30, 2020, LHC’s five leave case managers processed 3,084 leave cases, meaning on average they had 616 leave cases per case manager. Along with that, they completed an astounding 47,227 case management tasks!
"Presagia helps us maintain compliance. We can rely on the system for the most up-to-date leave laws and not have to worry. It's honestly a relief!"
-Jen Boutt, Leave Specialist
Letters are another one of the biggest timesavers with Presagia. The system tells case managers when letters need to be sent according to the law and automatically generates and fills them. Below is a breakdown of the letters sent by LHC’s leave management team, from May 1, 2019 to April 30, 2020.
Learn more about LHC’s leave transformation in our parent company's new case study, Leading Home Healthcare Provider LHC Leverages Leave Data: How LHC Increased Their Efficiency Using Presagia Leave.
Download it for free and explore:
- Tools that helped LHC save time.
- Reports they used to learn which states have lost the most time.
- How they remain compliant with leave laws.